Worldwide shipping · Insured & tracked · 5-year warranty on all products
FAQ

What to Know Before You Choose

Clear information about the product, how D.Time selects each version, the ordering process and the support that stays with you throughout ownership.

Product & Quality

No. D.Time offers 1:1 Replica versions of luxury watch designs.

We are always clear about what our products are, and we never describe a replica as an authentic watch.

For D.Time, 1:1 Replica is not simply about appearance.

A version worth choosing has to meet the standard in proportions, materials, finishing quality, feel on the wrist and movement performance — all at the same time.

98–99% is the overall similarity to the original that D.Time looks for when selecting a version.

The figure is not only about how a watch looks. It covers appearance, materials, the feel in daily wear and the performance of the movement.

No.

The same design can exist in several versions that differ in finishing, materials, movement and the experience of wearing them.

That is why D.Time focuses on comparing versions and choosing the right one for each model, rather than relying on the label “1:1”.

How D.Time Selects

D.Time does not manufacture watches.

Our role is to compare the options available, select the best version of each model, inspect every watch before delivery and support our clients throughout ownership.

No.

A factory can do an excellent job on one model and still not be the best choice for another.

D.Time compares several versions and decides on the actual quality of each specific model, rather than assuming that one source is always the best.

D.Time does not add that model to the collection.

We are not trying to offer the most choices. Every model at D.Time must have a version that is genuinely worth choosing.

Even once the right version has been selected, every individual watch is still inspected on its own before delivery.

D.Time checks the exterior, materials, finishing details, joints and movement performance to confirm the actual condition of the piece prepared for your order.

See how D.Time selects & inspects →

Yes.

Before delivery, you will receive photos or video of the exact watch prepared for your order.

Not catalogue images, and not a different sample piece.

Ordering & Shipping

You can choose a watch on the website, or send D.Time the model name, reference number or a photo of the watch you are looking for through any of our contact channels.

We will confirm the version, configuration, condition, price and shipping details before your order goes ahead.

Read the ordering guide →

Yes.

Send D.Time the name, reference number or a photo of the model you are looking for.

We will check the versions currently available and advise you if there is one genuinely worth considering.

Yes.

D.Time serves clients in Vietnam and around the world.

The shipping method, estimated delivery time and related details are confirmed for each country or region before your order goes ahead.

Yes.

Once your order has been handed over to the carrier, you will receive a tracking number to follow your parcel’s journey.

Warranty & Support

Every watch supplied by D.Time comes with a 5-year warranty covering technical faults that originate from manufacturing.

The policy applies to clients in Vietnam and internationally.

If your watch has a technical fault on arrival, contact D.Time within 7 days of receiving it.

Once the condition has been confirmed, D.Time will arrange a 1-for-1 exchange.

D.Time continues to support repairs for cases outside the scope of the warranty.

Repairs are carried out at cost, based on the watch’s actual condition and the work required.

All costs are discussed and agreed with you before any work begins.

Yes.

The warranty applies to every order, in Vietnam and internationally.

D.Time also helps with warranty-related shipping, depending on the condition of the watch and the solution agreed for each case.

View warranty & after-sales care →

Need help?

Still have a question?

If you haven’t found your answer, or would like to ask about a specific model, contact D.Time directly.

We will help you clarify the version, configuration and details you need before making your choice.

Contact D.Time